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A superlative outbound dialing solution that enables proactive contact with customers across the world. B2B or B2C, the Hyva progressive dialer offers customers increased competency via a blend of high performance and efficient functionality all within a cost effective price tag that caters to the scales required by customers. With the Hyva Dialers combination of advanced yet user friendly technology Call Centers can rest assured that their process can be easily integrated lending to higher flexibility and better customer service within the organization. |
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| The Hyva Dialer ensures |
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Higher productivity |
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Faster turn around time |
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Increased efficiency |
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The Hyva Dialer is of particular advantage to companies in the medium and small sector business that are looking for the edge over the competition. With a user friendly interface that is modeled on MS windows the dialer offers opportunities for customized information in like with the customers unique needs. |
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Hyva IT Solutions is an industry-leader in the development of call center solutions and predictive dialers for industry-specific applications ranging from financial services to home remodeling and other related companies that utilize the services of Predictive Dialing and Contact Center Management & Customer Interaction.
The Hyva Predictive Dialing System brings you to a higher playing field and standard of doing business in today's ever changing economy. Hyva Predictive Dialer automates and integrates the contact center where calls are placed through a cohesive universe of predictive outbound, inbound blend, progressive, preview, web based customer interaction or automated dialing. The end result is to keep your agents busy talking to your prospects and customers freeing them from mundane tasks and a paper trail to follow. This equates to an increase in the agent's productivity while lowering your operating costs and thus boosting your profits.
Our goal is to provide a seamless cost effective call center solutions which involves the cohesive blend of computer telephony integration (CTI) applications, customer relationship (CRM), agent interaction and other channels of communications. |
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The Hyva IPBX is a telephony solution ideal for businesses that depend on the Voice over IP (VoIP) for a majority of their processes. The Hyva IPBX enables fluid transactions at the work place by establishing connections between the telephone sets of two or more users either by hard phone, IP phone or the soft Phone. It enables the users to maintain and carry out the connections for the period of requirement as long as they might be. Low hardware and software cost.
The Hyva IPBX facilitates optimized control and maintenance by allowing for online monitoring facilities. An advanced set of features that include integration of voice with emails amongst others ensures that the Hyva IPBX offers the customer a more varied choice of options and uses that an ordinary VoIP. |
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